Quality Assurance

Self Assessment Review

CTA reviews it’s recruitment, training, support / learning structures and overall business and processes on a regular basis, producing a Self Assessment Review which sets out the actions and improvements required to address risks, improve standards, and ultimately improve outcomes for people and learners.

Quality Improvement Plan

Our Quality Improvement Plan sets out specific actions we are undertaking to address the risks and improvements identified in the Self Assessment Review or otherwise.

Equality, Diversity and Inclusion

ED&I is at the heart of what we do, including recruitment, training, and ongoing support. We can support our clients with ED&I and will always look to improve our offering through ED&I initiatives. See more about our ED&I policies and structures here:

Diversity and Inclusion